Where this service fits
A running product accumulates new needs: a workflow changes, an integration needs updating or a support issue reveals a confusing interaction. Ongoing development gives that work a shared plan. We review the existing application, agree priorities and organise the backlog around the outcomes that matter to users and the business.
Changes should fit the codebase and its release process. We work through the relevant dependencies, test the affected journeys and make progress visible through working increments. Maintenance can include dependency updates and production fixes, while planned improvements may involve design, API or infrastructure work. The engagement makes clear how those different needs compete for the available time.
What the work can include
We agree the deliverables around your product and existing setup. A focused engagement can include the following work.
- Codebase onboarding and a prioritised backlog
- Scoped fixes, enhancements and performance improvements
- Relevant regression checks and release preparation
- Progress reviews, handover notes and agreed support responsibilities
Planning your project
We need repository access, deployment information, current issues and the person who sets priorities. A monthly bank of hours can suit evolving work, while a defined improvement may be better handled as a separate project. Response expectations, release ownership and any emergency coverage are agreed explicitly.
The estimate should identify the work, assumptions and responsibilities on both sides. We can shape a first phase around the highest-priority outcome, with additional work planned separately once the relevant decisions have been made.
Share your starting pointBuild the foundations for everyday use and discovery
Quality is checked against the pages and actions that matter. We consider responsive layouts, readable forms, keyboard interaction and behaviour on slower connections. An integration needs useful failure handling as well as a successful response. A content-led website needs an editing structure that makes routine updates manageable after handover.
For public content, we plan descriptive titles and descriptions, meaningful headings, canonical URLs, crawlable links and sitemap coverage. Those foundations support continued SEO work and help search engines understand the pages. We discuss the content, migration and redirect requirements alongside the build so a redesign can preserve useful existing URLs and guide visitors to the right destination.
How delivery works
Understand the work
We start with your users, business model and current constraints. Bring an idea, a running product or a workflow that causes friction. Together we identify what needs to change and what a useful first outcome looks like.
Shape a practical scope
We connect the user journey to the design, engineering and operational work it needs. Assumptions, dependencies and responsibilities are discussed early, so you can make informed decisions about the first release and the work that follows.
Build with visible progress
Designs, prototypes and working features give us something concrete to discuss. We review progress with you, resolve questions as they arise and test the important journeys. Changes to priorities are considered against the agreed scope.
Launch and keep improving
Release preparation includes the agreed testing, deployment and handover. We make support responsibilities clear and can continue as your product team, improving the experience as you learn from real use and plan the next release.
Tech Micro USA connects a public product catalogue with the administration needed to maintain it. Explore how the browsing experience and the operational work fit together.
Explore related workFrequently asked questions
Can you take over a website built by another supplier?
Yes, subject to a review of the code, access and operational setup. That review identifies immediate concerns and the knowledge needed to maintain it. We can then propose a focused starting scope rather than assuming the entire application needs replacement.
Can this be a focused engagement within our existing product?
Yes. We can scope this work around an existing product after reviewing the relevant design, code or operating setup. We identify the dependencies and agree what is included, who provides access and how the change will be reviewed. If another part of the product also needs work, we explain that before expanding the scope.